Is Shop Pay checkout down?
No. Shop Pay checkout is working. Checked 20:55 AEDT, 9 Nov 2026, from Frankfurt, Virginia and Sydney, by our own check of pay host.
Our own check, every five minutes. Shopify's status page is quoted below as theirs.
How we know
Our own check, and their own page, side by side.
Recent checkout incidents
0 measured by us and 18 listed by Shopify's status page.
The rest of Shop Pay
Each part, with whose word it is.
Is it just my store?
If Shop Pay checkout is working and your store still cannot sell, the fault is in your setup: your theme, an app or your domain. Bilby walks your store and shows you the screen where it stopped. Free.
Or let Bilby check it every night.
Check my store free
How we check
Every 5 minutes, from Sydney, Virginia and Frankfurt, we load the host Shop Pay runs on. Not a ping. Not their status page.
Questions
Is Shop Pay checkout down right now?
Working, by our own check from Frankfurt, Virginia and Sydney. We check pay host every 5 minutes.
How do you check Shop Pay checkout?
Every 5 minutes from Sydney, Virginia and Frankfurt, as part of loading the host Shop Pay runs on: the pay host step answer for Shop Pay checkout. We also show Shopify's status page's own reading of Checkout, labelled as theirs.
What should I do if Shop Pay checkout is down?
Check the incident on this page and on Shop Pay's own status page, then test your own store: a fault there can look the same to a shopper. Bilby walks your store for free and shows you the screen where it stops.