Shop Pay: Shop Pay unavailable

Shopify's status page listed this on 25 June 2025. Lasted 33 min, filed against Checkout. This is their record, not a measurement of ours.

What happened

Started
Resolved
Lasted33 min
What failedCheckout
Their impactMinor

Regions: their page does not say which. Ours checks from three cities, and the screen we saw is on our own incident pages, where there is one.

What Shop Pay said

On their page: Shop Pay unavailable

Shopify's status page: “Shop Pay is currently unavailable. We’re investigating and will keep you updated.”Investigating
Shopify's status page: “We are continuing to investigate, Shop Pay is unavailable at this time.”Investigating
Shopify's status page: “Shop Pay is unavailable at this time, we are continuing to investigate and will update here when more information becomes available.”Investigating
Shopify's status page: “This incident has been resolved.”Resolved

Their incident page

What our own check saw

Nothing of ours failed that day, or we were not checking Shop Pay yet.

Every incident, ours and theirs

Was your store affected?

If you sell through Shop Pay, this is a window worth checking. Bilby walks your store now, tries to buy something, and shows you the screen where it stopped. Free.

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A Bilby report: the step that failed, ringed, with what it costsThe email Bilby sends before breakfast
What you get: the broken step, ringed, and what it costs you.
navaal.ai/status/shop-pay/2025-06-25-shop-pay-unavailable · copied from Shopify's status page · every incident · RSS. Not affiliated with Shop Pay.