Shop Pay: Failures with Shopify Shipping, Shopify Pay and Admin access
Shopify's status page listed this on 21 Jan 2020. Lasted 23 min, filed against Admin and Checkout. This is their record, not a measurement of ours.
What happened
Started
Resolved
Lasted23 min
What failedAdmin and Checkout
Their impactCritical
Regions: their page does not say which. Ours checks from three cities, and the screen we saw is on our own incident pages, where there is one.
What Shop Pay said
On their page: Failures with Shopify Shipping, Shopify Pay and Admin access
Shopify's status page: “We are currently investigating this issue.”Investigating
Shopify's status page: “A fix has been implemented and we are monitoring the results.”Monitoring
Shopify's status page: “This incident has been resolved.”Resolved
What our own check saw
Nothing of ours failed that day, which is worth knowing: their incident did not reach the parts we check, or we were not checking Shop Pay yet.
Was your store affected?
If you sell through Shop Pay, this is a window worth checking. Bilby walks your store now, tries to buy something, and shows you the screen where it stopped. Free.
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