Is Shop Pay down?
No. Shop Pay is working.
We load the host Shop Pay runs on. Checked from Sydney, Virginia and Frankfurt 2 minutes ago.
Last 24 hours · no failures
What Shop Pay says
“All Systems Operational” on Shopify's status page, read 7 days ago. Their page That is their word. Ours is above, from trying the real thing.
Last 90 days
working 99.6% of the time since 19 Oct 2026 (10 days) (2 incidents)
Is it just my store?
If Shop Pay is working and your store still can't pay, the fault is in your setup. Bilby will walk your store now and show you the screen. Free.
Check my storeHow we check
Every 5 minutes, from Sydney, Virginia and Frankfurt, we load the host Shop Pay runs on. Not a ping. Not their status page.
Normally 751 ms from Sydney, 351 ms from Frankfurt, 292 ms from Virginia — the slowest step we run, measured since 19 Oct 2026 (10 days).
How we check, in full — the method, the rule and our own four canaries
Also live
Put this on your own status page
It redraws itself every minute and links back here. Free, no account, no tracking.
<a href="https://navaal.ai/status/shop-pay"><img src="https://navaal.ai/status/shop-pay/badge.svg" alt="Shop Pay status" height="22"></a>Questions
- Is Shop Pay down right now?
- No. Shop Pay is working. We load the host Shop Pay runs on. Checked from Sydney, Virginia and Frankfurt 2 minutes ago.
- How do you know Shop Pay is down?
- Every 5 minutes, from Sydney, Virginia and Frankfurt, we load the host Shop Pay runs on. Not a ping. Not their status page.
- Shop Pay is up but my store isn't. What now?
- Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.