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// The studio

Built from the
operator's side
of the screen.

A Sydney product studio that started as a business needing better software — and still runs live e-commerce that every product we ship is tested on first.

// The name

Why "Navaal."

The bilby mark — the one character in the Navaal family

Navaal is a family name — the studio is named after the founder's daughter. We put our name on the work, and nothing ships with the mark on it unless we'd stand behind it.

// Who writes this

Waqas Ahmad.

Every post on the blog is written by Waqas Ahmad, who runs two Australian ecommerce stores and built Bilby. The findings come from those stores and from the stores Bilby visits every night — not from a content calendar.

Waqas Ahmad on LinkedIn

// What we believe

A few things
we hold to.

01

Specific beats clever

02

AI should do real work

03

Launch is the start, not the end

04

One studio, no handoffs

Full detail

We'd rather tell you exactly what a build does than dress it in marketing language. Specificity is how you can tell someone actually knows the work.

Not a chat bubble in the corner. We use Claude as infrastructure — writing, analyzing, automating — embedded where it actually changes the outcome.

Software that isn't maintained quietly rots. We stay with what we build — iterating, fixing, and improving it long after it goes live.

Design, engineering, SEO, and AI sit in the same place. Nothing gets lost in a handoff between three vendors who've never spoken.

navaal.ai/dashboard — a store, watched nightly
A store page in the Navaal dashboard: score 100, the buyer's path traced live, all clear on this visit, and the visit history line.

Our own product, our own screen · test data

// Where we are

Sydney,
Australia.

We build for businesses across Australia and beyond — e-commerce brands, trade suppliers, and founders who need software that holds up. Local enough to understand the market, technical enough to build anything in it.

33.8688° S, 151.2093° E

Let's talk.

Whether it's a website, software, or an AI tool — we'd like to hear what you're building.

Get in touch →