Shopify: Some Merchants are experiencing issues accessing Storefronts and Shopify Admins
Shopify's status page listed this on 14 Mar 2023. Lasted 41 min, filed against Admin, Checkout, Storefront and Support. This is their record, not a measurement of ours.
What happened
Started
Resolved
Lasted41 min
What failedAdmin, Checkout, Storefront and Support
Their impactCritical
Regions: their page does not say which. Ours checks from three cities, and the screen we saw is on our own incident pages, where there is one.
What Shopify said
On their page: Some Merchants are experiencing issues accessing Storefronts and Shopify Admins
Shopify's status page: “Storefronts and Checkouts are beginning to recover as well as our access to Support. We are continuing to work on resolving the issue.”Identified
Shopify's status page: “Checkouts, Storefronts, and our Help Center is fully recovered. We are continuing to work on the issues impacting Shopify Admins.”Identified
Shopify's status page: “A fix has been implemented and the issues impacting Shopify Admins should now also be resolved. Checkouts, Storefronts and access to Support continues to be operational.”Monitoring
Shopify's status page: “This incident has been resolved.”Resolved
What our own check saw
Nothing of ours failed that day, which is worth knowing: their incident did not reach the parts we check, or we were not checking Shopify yet.
Was your store affected?
If you sell through Shopify, this is a window worth checking. Bilby walks your store now, tries to buy something, and shows you the screen where it stopped. Free.
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