Shopify: Some merchants are encountering errors within their admin
Shopify's status page listed this on 26 Oct 2022. Lasted 2.7 h, filed against Admin, Storefront, Support and Point of Sale. This is their record, not a measurement of ours.
What happened
Started
Resolved
Lasted2.7 h
What failedAdmin, Storefront, Support and Point of Sale
Their impactMajor
Regions: their page does not say which. Ours checks from three cities, and the screen we saw is on our own incident pages, where there is one.
What Shopify said
On their page: Some merchants are encountering errors within their admin
Shopify's status page: “We are working with our partners and have implemented another solution to address the issues and are monitoring the results. We will update folks shortly.”Identified
Shopify's status page: “The fix has been implemented and the impacted areas are now recovering. We will continue to monitor.”Monitoring
Shopify's status page: “Between ~11:32am and ~1:52pm EST we experienced issues causing downtime on some admins and storefronts. This has since been resolved. The monitoring period for this issue has ended and no further impact has been observed.”Monitoring
Shopify's status page: “This incident has been resolved.”Resolved
What our own check saw
Nothing of ours failed that day, which is worth knowing: their incident did not reach the parts we check, or we were not checking Shopify yet.
Was your store affected?
If you sell through Shopify, this is a window worth checking. Bilby walks your store now, tries to buy something, and shows you the screen where it stopped. Free.
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