Shopify: Login issues affecting some merchants

Shopify's status page listed this on 19 Mar 2020. Lasted 3.6 h, filed against Admin, Third party services and Point of Sale. This is their record, not a measurement of ours.

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What happened

Started19 Mar 2020, 08:16 AEDT

Resolved19 Mar 2020, 11:54 AEDT

Lasted3.6 h

What failedAdmin, Third party services and Point of Sale

Their impactMinor

Regions: their page does not say which. Ours checks from three cities, and the screen we saw is on our own incident pages, where there is one.

What Shopify said

On their page: Login issues affecting some merchants

19 Mar 2020, 10:57 AEDTShopify's status page: “The issue has been identified, and a fix is being prepared”Identified

19 Mar 2020, 11:33 AEDTShopify's status page: “A fix has been deployed and we are now monitoring all systems.”Identified

19 Mar 2020, 11:44 AEDTShopify's status page: “Continuing to monitor the fix.”Monitoring

19 Mar 2020, 11:54 AEDTShopify's status page: “The incident affecting logins for merchants and partners is now resolved.”Resolved

What our own check saw

Nothing of ours failed that day, or we were not checking Shopify yet.

Every incident, ours and theirs

Was your store affected?

If you sell through Shopify, this is a window worth checking. Bilby walks your store now, tries to buy something, and shows you the screen where it stopped. Free.

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A Bilby report: the step that failed, ringed, with what it costs — What you get: the broken step, ringed, and what it costs you.

The email Bilby sends before breakfast — What you get: the broken step, ringed, and what it costs you.

navaal.ai/status/shopify/2020-03-19-login-issues-affecting-some-merchants · copied from Shopify's status page · every incident · RSS. Not affiliated with Shopify.