Shopify: Shopify storefronts/admins not accessible on some stores

Shopify's status page listed this on 9 Nov 2019. Lasted 17 min, filed against Admin and Storefront. This is their record, not a measurement of ours.

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What happened

Started9 Nov 2019, 02:38 AEDT

Resolved9 Nov 2019, 02:55 AEDT

Lasted17 min

What failedAdmin and Storefront

Their impactMinor

Regions: their page does not say which. Ours checks from three cities, and the screen we saw is on our own incident pages, where there is one.

What Shopify said

On their page: Shopify storefronts/admins not accessible on some stores

9 Nov 2019, 02:38 AEDTShopify's status page: “Some Shopify storefronts/admins are temporarily not accessible. We are investigating and will keep you updated.”Investigating

9 Nov 2019, 02:42 AEDTShopify's status page: “The issue has been identified and a fix is being implemented.”Identified

9 Nov 2019, 02:46 AEDTShopify's status page: “A fix has been implemented and we are monitoring the results.”Monitoring

9 Nov 2019, 02:55 AEDTShopify's status page: “This incident has been resolved.”Resolved

What our own check saw

Nothing of ours failed that day, or we were not checking Shopify yet.

Every incident, ours and theirs

Was your store affected?

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navaal.ai/status/shopify/2019-11-09-shopify-storefronts-admins-not-accessible-on · copied from Shopify's status page · every incident · RSS. Not affiliated with Shopify.