Square Online: api failed

Square Online was partly broken for 5 minutes on 5 Nov 2026.

Measured by trying the real thing every five minutes from Sydney, Virginia and Frankfurt.

Sydneysaw api fail
Failed
Virginiadid not see it fail
Passed
Frankfurtdid not see it fail
Passed

What happened

Opened
Closed
Lasted5 minutes
Stepapi
CitiesSydney

Closed after two consecutive clean windows, which is how this network avoids opening ten incidents for one flapping service.

The screen we saw

No screenshot for this one. The capture is not switched on yet: it needs a screenshot-only job on the walk fleet, and that code is frozen while P49's clock runs.

What Square Online says

“All Systems Operational”

On Square's status page, read 57 minutes ago.

That is their line now, not a quote from the time: we store the latest reading only, and a timestamped quote we never kept would be an invention.

On their page: Service Disruption

Square's status page: “We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.”Investigating
Square's status page: “We have released a fix for Payment Acceptance and Orders and are beginning to see some impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.”Monitoring
Square's status page: “The disruption affecting payment processing and order delays is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.”Resolved

Was your store affected?

If you sell through Square Online, this is the window to check. Bilby will walk your store now, try to buy something, and show you the screen where it stopped. Free.

Check my store free
A Bilby report: the step that failed, ringed, with what it costsThe email Bilby sends before breakfast
What you get: the broken step, ringed, and what it costs you.
navaal.ai/status/square-online/2026-11-05-api · this URL does not change · every incident we have measured · incidents as CSV. Checked by Bilby, the nightly store check from Navaal, Sydney. No ads, no trackers. Not affiliated with Square Online.