Klaviyo: Meta Services Disruption
Klaviyo's status page listed this on 13 June 2026. Lasted 2.7 h, filed against Customer Agent, Helpdesk, WhatsApp Sending and Other. This is their record, not a measurement of ours.
What happened
Started
Resolved
Lasted2.7 h
What failedCustomer Agent, Helpdesk, WhatsApp Sending and Other
Their impactMajor
Regions: their page does not say which. Ours checks from three cities, and the screen we saw is on our own incident pages, where there is one.
What Klaviyo said
On their page: Meta Services Disruption
Klaviyo's status page: “Customers are currently experiencing issues with Meta-connected features in Klaviyo, including WhatsApp messaging, Meta integrations, and Instagram connectivity. We are investigating a disruption with an upstream provider and will share another update as soon as we have more information.”Investigating
Klaviyo's status page: “Customers may continue to experience issues with Meta-connected features in Klaviyo, including WhatsApp messaging, Meta integrations, and Instagram connectivity. This is caused by a disruption at an upstream provider that affects connections to these features. We have begun to see partial recovery, and some messages are now sending successfully. We are working to resolve this quickly and will share another update as soon as more information is available.”Identified
Klaviyo's status page: “We are seeing further recovery with WhatsApp messaging, Meta integrations, and Instagram connectivity. WhatsApp messaging should no longer encounter failures. We've replayed all failed messages during this time period. We continue to monitor and will confirm once recovery has completed.”Monitoring
Klaviyo's status page: “Meta-connected features in Klaviyo, including WhatsApp messaging, Meta integrations, and Instagram connectivity, have returned to normal. Messages that failed during the disruption were reprocessed, though a small number that did not reach Klaviyo could not be recovered. This incident has been resolved.”Resolved
What our own check saw
Nothing of ours failed that day, which is worth knowing: their incident did not reach the parts we check, or we were not checking Klaviyo yet.
Was your store affected?
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