Klaviyo: Data processing delays

Klaviyo's status page listed this on 18 Dec 2025. Lasted 2.4 h, filed against Klaviyo App, Email Sending, Server-side, Email Sending, Segments and Processing. This is their record, not a measurement of ours.

What happened

Started
Resolved
Lasted2.4 h
What failedKlaviyo App, Email Sending, Server-side, Email Sending, Segments and Processing
Their impactMinor

Regions: their page does not say which. Ours checks from three cities, and the screen we saw is on our own incident pages, where there is one.

What Klaviyo said

On their page: Data processing delays

Klaviyo's status page: “Starting around 9:52pm US Eastern, a database upgrade failure caused data processing delays in-app. As a result, we are experiencing delays in event processing, flows, unsubscribes, segmentation, sending for certain campaigns, and v3 APIs. No data loss is expected. We are actively working to resolve the incident and will provide updates when possible.”Investigating
Klaviyo's status page: “The issue has been identified and a fix is being implemented.”Identified
Klaviyo's status page: “A fix has been implemented and we are monitoring the results.”Monitoring
Klaviyo's status page: “This incident has been resolved.”Resolved

Their incident page

What our own check saw

Nothing of ours failed that day, or we were not checking Klaviyo yet.

Every incident, ours and theirs

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A Bilby report: the step that failed, ringed, with what it costsThe email Bilby sends before breakfast
What you get: the broken step, ringed, and what it costs you.
navaal.ai/status/klaviyo/2025-12-18-data-processing-delays · copied from Klaviyo's status page · every incident · RSS. Not affiliated with Klaviyo.