Is Smile.io down?

What Smile.io says

We haven't found a machine-readable status page for Smile.io. Ours is above, from trying the real thing.

Last 90 days

working 100% of the time since 19 Oct 2026 (10 days) (0 incidents)

No incident has been recorded yet.

Every incident we have measured

Is it just my store?

If Smile.io is working and your store still can't check out, the fault is in your setup. Bilby will walk your store now and show you the screen. Free.

How we check

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Smile's API host and its storefront script. Not a ping. Not their status page.

Normally 816 ms from Sydney, 350 ms from Frankfurt, 185 ms from Virginia — the slowest step we run, measured since 19 Oct 2026 (10 days).

How we check, in full — the method, the rule and our own four canaries

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Put this on your own status page

It redraws itself every minute and links back here. Free, no account, no tracking.

<a href="https://navaal.ai/status/smile-io"><img src="https://navaal.ai/status/smile-io/badge.svg" alt="Smile.io status" height="22"></a>

Questions

Is Smile.io down right now?

No. Smile.io is working. We load Smile's API host and its storefront script. Checked from Sydney, Virginia and Frankfurt 3 minutes ago.

How do you know Smile.io is down?

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Smile's API host and its storefront script. Not a ping. Not their status page.

Smile.io is up but my store isn't. What now?

Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.