Privy is up but my store isn't. What now?

Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.

Is Privy down?

No. Privy is working.

We load Privy's widget host and its API. Checked from Sydney, Virginia and Frankfurt 1 minute ago.

Sydney · 2 min — WorkingVirginia · 1 min — WorkingFrankfurt · 2 min — Working

Last 24 hours · no failures

Privy is up but my store isn't Email me if Privy breaks

What Privy says

“All Systems Operational” on Privy's status page, read 7 days ago. Their page That is their word. Ours is above, from trying the real thing.

Last 90 days

working 99.7% of the time since 19 Oct 2026 (10 days) (1 incident)

21 Oct 2026, 14:10 AEDT · 25 min · api failed

Every incident we have measured

Is it just my store?

If Privy is working and your store still can't check out, the fault is in your setup. Bilby will walk your store now and show you the screen. Free.

Check my store

How we check

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Privy's widget host and its API. Not a ping. Not their status page.

Normally 275 ms from Sydney, 156 ms from Frankfurt, 100 ms from Virginia — the slowest step we run, measured since 19 Oct 2026 (10 days).

How we check, in full — the method, the rule and our own four canaries

Also live

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Put this on your own status page

It redraws itself every minute and links back here. Free, no account, no tracking.

<a href="https://navaal.ai/status/privy"><img src="https://navaal.ai/status/privy/badge.svg" alt="Privy status" height="22"></a>

Questions

Is Privy down right now?: No. Privy is working. We load Privy's widget host and its API. Checked from Sydney, Virginia and Frankfurt 1 minute ago.
How do you know Privy is down?: Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Privy's widget host and its API. Not a ping. Not their status page.
Privy is up but my store isn't. What now?: Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.