Recharge is up but my store isn't. What now?

Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.

Is Recharge down?

No. Recharge is working.

We load Recharge's API host and its storefront CDN. Checked from Sydney, Virginia and Frankfurt 2 minutes ago.

Sydney · 2 min — WorkingVirginia · 2 min — WorkingFrankfurt · 2 min — Working

Last 24 hours · no failures

Recharge is up but my store isn't Email me if Recharge breaks

What Recharge says

“All Systems Operational” on Recharge's status page, read 7 days ago. Their page That is their word. Ours is above, from trying the real thing.

Last 90 days

working 100% of the time since 19 Oct 2026 (10 days) (0 incidents)

No incident has been recorded yet.

Every incident we have measured

Is it just my store?

If Recharge is working and your store still can't check out, the fault is in your setup. Bilby will walk your store now and show you the screen. Free.

Check my store

How we check

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Recharge's API host and its storefront CDN. Not a ping. Not their status page.

Normally 980 ms from Sydney, 281 ms from Virginia, 255 ms from Frankfurt — the slowest step we run, measured since 19 Oct 2026 (10 days).

How we check, in full — the method, the rule and our own four canaries

Also live

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Put this on your own status page

It redraws itself every minute and links back here. Free, no account, no tracking.

<a href="https://navaal.ai/status/recharge"><img src="https://navaal.ai/status/recharge/badge.svg" alt="Recharge status" height="22"></a>

Questions

Is Recharge down right now?: No. Recharge is working. We load Recharge's API host and its storefront CDN. Checked from Sydney, Virginia and Frankfurt 2 minutes ago.
How do you know Recharge is down?: Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Recharge's API host and its storefront CDN. Not a ping. Not their status page.
Recharge is up but my store isn't. What now?: Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.