Bold Commerce is up but my store isn't. What now?

Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.

Is Bold Commerce down?

No. Bold Commerce is working.

We load Bold's API host and its app host. Checked from Sydney, Virginia and Frankfurt just now.

Sydney · 5 min — WorkingVirginia · 5 min — WorkingFrankfurt · 5 min — Working

Last 24 hours · no failures

Bold Commerce is up but my store isn't Email me if Bold Commerce breaks

What Bold Commerce says

“All Systems Operational” on Bold Commerce's status page, read 7 days ago. Their page That is their word. Ours is above, from trying the real thing.

Last 90 days

working 100% of the time since 19 Oct 2026 (10 days) (0 incidents)

No incident has been recorded yet.

Every incident we have measured

Is it just my store?

If Bold Commerce is working and your store still can't check out, the fault is in your setup. Bilby will walk your store now and show you the screen. Free.

Check my store

How we check

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Bold's API host and its app host. Not a ping. Not their status page.

Normally 543 ms from Sydney, 183 ms from Frankfurt, 100 ms from Virginia — the slowest step we run, measured since 19 Oct 2026 (10 days).

How we check, in full — the method, the rule and our own four canaries

Also live

Is Recharge down? · Is PageFly down? · Is Shogun down?

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Put this on your own status page

It redraws itself every minute and links back here. Free, no account, no tracking.

<a href="https://navaal.ai/status/bold"><img src="https://navaal.ai/status/bold/badge.svg" alt="Bold Commerce status" height="22"></a>

Questions

Is Bold Commerce down right now?: No. Bold Commerce is working. We load Bold's API host and its app host. Checked from Sydney, Virginia and Frankfurt just now.
How do you know Bold Commerce is down?: Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Bold's API host and its app host. Not a ping. Not their status page.
Bold Commerce is up but my store isn't. What now?: Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.