Is Salesforce Commerce Cloud down?

What Salesforce Commerce Cloud says

We haven't found a machine-readable status page for Salesforce Commerce Cloud. Ours is above, from trying the real thing.

Last 90 days

working 100% of the time since 19 Oct 2026 (10 days) (0 incidents)

No incident has been recorded yet.

Every incident we have measured

Is it just my store?

If Salesforce Commerce Cloud is working and yours isn't, it's your theme, an app or your domain. Bilby will walk your store now and show you the screen. Free.

How we check

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Salesforce's login host and the Commerce Cloud account manager. Not a ping. Not their status page.

Normally 2.9 s from Sydney, 1.8 s from Frankfurt, 1.7 s from Virginia — the slowest step we run, measured since 19 Oct 2026 (10 days).

How we check, in full — the method, the rule and our own four canaries

Also live

Is Shopify down? · Is BigCommerce down? · Is Adobe Commerce down?

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Put this on your own status page

It redraws itself every minute and links back here. Free, no account, no tracking.

<a href="https://navaal.ai/status/salesforce-commerce"><img src="https://navaal.ai/status/salesforce-commerce/badge.svg" alt="Salesforce Commerce Cloud status" height="22"></a>

Questions

Is Salesforce Commerce Cloud down right now?

No. Salesforce Commerce Cloud is working. We load Salesforce's login host and the Commerce Cloud account manager. Checked from Sydney, Virginia and Frankfurt 3 minutes ago.

How do you know Salesforce Commerce Cloud is down?

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Salesforce's login host and the Commerce Cloud account manager. Not a ping. Not their status page.

Salesforce Commerce Cloud is up but my store isn't. What now?

Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.