Is BigCommerce down?
No. BigCommerce is working.
We load BigCommerce's API host, its merchant login and its storefront CDN. Checked from Sydney, Virginia and Frankfurt just now.
Last 24 hours · one slow spell
What BigCommerce says
“All Systems Operational” on BigCommerce's status page, read 7 days ago. Their page That is their word. Ours is above, from trying the real thing.
Last 90 days
working 100% of the time since 19 Oct 2026 (10 days) (0 incidents)
No incident has been recorded yet.
Is it just my store?
If BigCommerce is working and yours isn't, it's your theme, an app or your domain. Bilby will walk your store now and show you the screen. Free.
Check my storeHow we check
Every 5 minutes, from Sydney, Virginia and Frankfurt, we load BigCommerce's API host, its merchant login and its storefront CDN. Not a ping. Not their status page.
Normally 1.8 s from Sydney, 724 ms from Virginia, 541 ms from Frankfurt — the slowest step we run, measured since 19 Oct 2026 (10 days).
How we check, in full — the method, the rule and our own four canaries
Also live
Put this on your own status page
It redraws itself every minute and links back here. Free, no account, no tracking.
<a href="https://navaal.ai/status/bigcommerce"><img src="https://navaal.ai/status/bigcommerce/badge.svg" alt="BigCommerce status" height="22"></a>Questions
- Is BigCommerce down right now?
- No. BigCommerce is working. We load BigCommerce's API host, its merchant login and its storefront CDN. Checked from Sydney, Virginia and Frankfurt just now.
- How do you know BigCommerce is down?
- Every 5 minutes, from Sydney, Virginia and Frankfurt, we load BigCommerce's API host, its merchant login and its storefront CDN. Not a ping. Not their status page.
- BigCommerce is up but my store isn't. What now?
- Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.