Is PrestaShop down?

What PrestaShop says

We haven't found a machine-readable status page for PrestaShop. Ours is above, from trying the real thing.

Last 90 days

working 100% of the time since 19 Oct 2026 (10 days) (0 incidents)

No incident has been recorded yet.

Every incident we have measured

Is it just my store?

If PrestaShop is working and yours isn't, it's your theme, an app or your domain. Bilby will walk your store now and show you the screen. Free.

How we check

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load a product page on PrestaShop's own public demo store. Not a ping. Not their status page.

Normally 1.9 s from Sydney, 594 ms from Virginia, 328 ms from Frankfurt — the slowest step we run, measured since 19 Oct 2026 (10 days).

How we check, in full — the method, the rule and our own four canaries

Also live

Is WooCommerce down? · Is Adobe Commerce down? · Is Ecwid down?

Everything in Store platforms · All services

Put this on your own status page

It redraws itself every minute and links back here. Free, no account, no tracking.

<a href="https://navaal.ai/status/prestashop"><img src="https://navaal.ai/status/prestashop/badge.svg" alt="PrestaShop status" height="22"></a>

Questions

Is PrestaShop down right now?

No. PrestaShop is working. We load a product page on PrestaShop's own public demo store. Checked from Sydney, Virginia and Frankfurt 2 minutes ago.

How do you know PrestaShop is down?

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load a product page on PrestaShop's own public demo store. Not a ping. Not their status page.

PrestaShop is up but my store isn't. What now?

Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.