Zip is up but my store isn't. What now?

Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.

Is Zip down?

No. Zip is working.

We load Zip's merchant host and its API. Checked from Sydney, Virginia and Frankfurt 5 minutes ago.

Sydney · 5 min — WorkingVirginia · 5 min — WorkingFrankfurt · 5 min — Working

Last 24 hours · one slow spell

Zip is up but my store isn't Email me if Zip breaks

What Zip says

We haven't found a machine-readable status page for Zip. Ours is above, from trying the real thing.

Last 90 days

working 100% of the time since 19 Oct 2026 (10 days) (0 incidents)

No incident has been recorded yet.

Every incident we have measured

Is it just my store?

If Zip is working and your store still can't pay, the fault is in your setup. Bilby will walk your store now and show you the screen. Free.

Check my store

How we check

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Zip's merchant host and its API. Not a ping. Not their status page.

Normally 1.1 s from Frankfurt, 832 ms from Sydney, 732 ms from Virginia — the slowest step we run, measured since 19 Oct 2026 (10 days).

How we check, in full — the method, the rule and our own four canaries

Also live

Is Klarna down? · Is Afterpay down? · Is Affirm down?

Everything in Payments · All services

Put this on your own status page

It redraws itself every minute and links back here. Free, no account, no tracking.

<a href="https://navaal.ai/status/zip"><img src="https://navaal.ai/status/zip/badge.svg" alt="Zip status" height="22"></a>

Questions

Is Zip down right now?: No. Zip is working. We load Zip's merchant host and its API. Checked from Sydney, Virginia and Frankfurt 5 minutes ago.
How do you know Zip is down?: Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Zip's merchant host and its API. Not a ping. Not their status page.
Zip is up but my store isn't. What now?: Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.