Google Merchant Center is up but my store isn't. What now?

Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.

Is Google Merchant Center down?

No. Google Merchant Center is working, but slow.

Slow from Sydney (7.7 s); normal from Virginia and Frankfurt. We load the Merchant Center console and its content API host. Checked 3 minutes ago.

Sydney · 3 min — Working but slowVirginia · 3 min — WorkingFrankfurt · 3 min — Working

Last 24 hours · one slow spell, 96 blocks

Google Merchant Center is up but my store isn't Email me if Google Merchant Center breaks

What Google Merchant Center says

We haven't found a machine-readable status page for Google Merchant Center. Ours is above, from trying the real thing.

Last 90 days

working 100% of the time since 19 Oct 2026 (10 days) (0 incidents)

No incident has been recorded yet.

Every incident we have measured

Is it just my store?

If Google Merchant Center is working and your store still can't check out, the fault is in your setup. Bilby will walk your store now and show you the screen. Free.

Check my store

How we check

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load the Merchant Center console and its content API host. Not a ping. Not their status page.

Normally 7.7 s from Sydney, 1.5 s from Virginia, 782 ms from Frankfurt — the slowest step we run, measured since 19 Oct 2026 (10 days). That is slow in plain terms, and it is what this service normally does from there, so the answer above is about whether it is working rather than whether it is quick.

How we check, in full — the method, the rule and our own four canaries

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Put this on your own status page

It redraws itself every minute and links back here. Free, no account, no tracking.

<a href="https://navaal.ai/status/google-merchant"><img src="https://navaal.ai/status/google-merchant/badge.svg" alt="Google Merchant Center status" height="22"></a>

Questions

Is Google Merchant Center down right now?: No. Google Merchant Center is working, but slow. Slow from Sydney (7.7 s); normal from Virginia and Frankfurt. We load the Merchant Center console and its content API host. Checked 3 minutes ago.
How do you know Google Merchant Center is down?: Every 5 minutes, from Sydney, Virginia and Frankfurt, we load the Merchant Center console and its content API host. Not a ping. Not their status page.
Google Merchant Center is up but my store isn't. What now?: Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.