Fastly is up but my store isn't. What now?

Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.

Is Fastly down?

No. Fastly is working.

We load Fastly's API host and its control panel. Checked from Sydney, Virginia and Frankfurt just now.

Sydney · just now — WorkingVirginia · just now — WorkingFrankfurt · just now — Working

Last 24 hours · no failures

Fastly is up but my store isn't Email me if Fastly breaks

What Fastly says

We haven't found a machine-readable status page for Fastly. Ours is above, from trying the real thing.

Last 90 days

working 100% of the time since 19 Oct 2026 (10 days) (0 incidents)

No incident has been recorded yet.

Every incident we have measured

Is it just my store?

If Fastly is working and your store still can't check out, the fault is in your setup. Bilby will walk your store now and show you the screen. Free.

Check my store

How we check

Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Fastly's API host and its control panel. Not a ping. Not their status page.

Normally 484 ms from Sydney, 192 ms from Virginia, 147 ms from Frankfurt — the slowest step we run, measured since 19 Oct 2026 (10 days).

How we check, in full — the method, the rule and our own four canaries

Also live

Is Cloudflare down? · Is AWS down? · Is Akamai down?

Everything in Infrastructure · All services

Put this on your own status page

It redraws itself every minute and links back here. Free, no account, no tracking.

<a href="https://navaal.ai/status/fastly"><img src="https://navaal.ai/status/fastly/badge.svg" alt="Fastly status" height="22"></a>

Questions

Is Fastly down right now?: No. Fastly is working. We load Fastly's API host and its control panel. Checked from Sydney, Virginia and Frankfurt just now.
How do you know Fastly is down?: Every 5 minutes, from Sydney, Virginia and Frankfurt, we load Fastly's API host and its control panel. Not a ping. Not their status page.
Fastly is up but my store isn't. What now?: Then the fault is in your setup — your theme, an app or your domain. Bilby will walk your store, try to buy something, and show you the screen where it stopped. It's free.